Terms of service

SALM HOUSE — Terms of Service

Overview

This website is operated by SALM HOUSE. Throughout the site, the terms “we,” “us,” and “our” refer to SALM HOUSE. By accessing this website and using any of our services, content, or products, you agree to the terms, conditions, policies, and notices outlined here.

By visiting our site and/or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced on this website. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and content contributors.

Please read these Terms carefully before using our website. If you do not agree with all of the Terms stated here, you should not access the site or use any of our Services.

Any new features, tools, or updates added to the store will also be subject to these Terms. We reserve the right to revise or update these Terms at any time by posting changes on this page. Continued use of the website after any updates are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to offer our products and Services online.

1. Use of Our Store

By using this site, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents using this site under your supervision.

You may not use our website, products, or Services for any unlawful, fraudulent, or unauthorized purpose. You also agree not to violate any applicable laws or regulations, including intellectual property laws, while using the Service.

You must not introduce viruses, malware, or any harmful code that could affect the functionality or security of the website or its users.

Any violation of these Terms may result in immediate suspension or termination of your access to our Services.

2. General Terms

We reserve the right to refuse service, restrict access, or cancel orders at our discretion and at any time.

You understand that content you submit through the site, excluding payment information, may be transferred over different networks and adapted to technical requirements. Payment information is always encrypted during transmission.

You may not reproduce, duplicate, copy, resell, or exploit any portion of the website, its content, or Services without our prior written consent.

Section titles in these Terms are included for convenience only and do not affect the interpretation of the Terms.

3. Website Information

We aim to keep all information on this site accurate and up to date, but we do not guarantee that all content is always complete, current, or error-free.

Information provided on this website is for general reference only and should not be relied upon as the sole basis for decision-making without consulting more complete or more current sources.

Some content on this website may include historical information provided for reference only. We may update or modify site content at any time without obligation to update every section immediately.

It is your responsibility to monitor changes made to the website.

4. Service and Pricing Changes

Product prices may change at any time without notice.

We also reserve the right to modify, suspend, or discontinue any product, service, feature, or part of the website at any time without prior notice.

We will not be liable to you or any third party for any modification, price adjustment, suspension, or discontinuation of the Service.

5. Products and Availability

Some products may be available exclusively online and may be offered in limited quantities.

All purchases are subject to our Returns & Exchanges Policy.

We make every reasonable effort to present product colors, textures, and images as accurately as possible. However, we cannot guarantee that your device’s display will reflect the exact appearance of the product.

We reserve the right to limit product sales by person, household, region, or jurisdiction on a case-by-case basis. We may also limit quantities, discontinue items, or update product descriptions and pricing at any time without notice.

We do not guarantee that products, Services, or other materials obtained through the site will always meet every expectation, nor do we guarantee that all errors on the site will be corrected immediately.

6. Orders, Billing, and Account Information

We reserve the right to refuse, limit, or cancel any order placed through our store.

Restrictions may apply to orders placed under the same customer account, payment method, billing address, or shipping address.

If we change or cancel an order, we may attempt to notify you using the email address, phone number, or billing details provided at checkout.

You agree to provide accurate, complete, and current purchase and account information for all orders placed through our store. You also agree to update your information promptly so we can complete transactions and contact you when needed.

For more details, please review our Returns & Exchanges Policy.

7. Third-Party Tools

We may provide access to third-party tools or services that we do not control or monitor.

These tools are provided “as is” and “as available” without warranties, conditions, or endorsements of any kind.

Your use of any optional third-party tools is entirely at your own risk and discretion. You should review the terms and policies of any third-party provider before using their services.

Any new tools, features, or services introduced in the future will also be subject to these Terms.

8. Third-Party Links

This website may contain links to third-party websites, services, or content that are not affiliated with SALM HOUSE.

We are not responsible for the content, accuracy, policies, or practices of any third-party websites and disclaim all liability related to your interaction with them.

Please review third-party policies carefully before engaging in any transaction or submitting any personal information to those parties.

9. Feedback, Suggestions, and Submissions

If you send us ideas, feedback, suggestions, proposals, or other materials by email, through the website, or otherwise, you agree that we may use, edit, publish, copy, distribute, or translate those materials without restriction and without obligation to compensate you.

We are under no obligation to:

Keep submissions confidential
Pay compensation for them
Respond to them

We may remove or edit content that we determine to be unlawful, offensive, defamatory, misleading, obscene, or in violation of these Terms or the rights of others.

You are solely responsible for the comments, submissions, or materials you provide and for their accuracy.

10. Personal Information

Any personal information submitted through our store is governed by our Privacy Policy.

By using this site, you acknowledge that the collection, use, and protection of your data is handled according to that policy.

11. Errors and Omissions

From time to time, our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping times, availability, or other details.

We reserve the right to correct such errors, update information, or cancel orders when any information on the website is inaccurate, at any time and without prior notice, including after an order has been placed.

Unless required by law, we are not obligated to update, amend, or clarify information on the website on a specific schedule.

12. Prohibited Conduct

You may not use the site or its content:

For any unlawful purpose
To violate any applicable laws or regulations
To infringe on our intellectual property rights or the rights of others
To harass, abuse, threaten, insult, defame, or discriminate against others
To submit false, misleading, or fraudulent information
To upload viruses, malware, or malicious code
To collect or track the personal data of others without authorization
To spam, phish, scrape, crawl, or otherwise misuse the site
To interfere with the security or operation of the website or related services

We reserve the right to terminate access to the Service for any prohibited use.

13. Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of our website or Services will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from using the Service will be accurate, complete, or reliable at all times.

All products and Services are provided “as is” and “as available”, unless otherwise expressly stated by us, without warranties or conditions of any kind, either express or implied.

To the fullest extent permitted by law, SALM HOUSE, including its owners, team members, affiliates, contractors, service providers, and partners, will not be liable for any injury, loss, claim, indirect or direct damages, incidental damages, consequential damages, lost profits, lost data, or similar losses arising from your use of the website, the Service, or any products purchased through it.

In jurisdictions where certain limitations of liability are not permitted, our liability shall be limited to the fullest extent allowed by applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless SALM HOUSE and its affiliates, partners, officers, directors, contractors, suppliers, service providers, and employees from any claim, demand, loss, liability, or expense, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall still be enforced to the maximum extent permitted by law, and the unenforceable portion shall be considered severed from these Terms without affecting the validity of the remaining provisions.

16. Termination

These Terms remain effective unless terminated by either you or us.

You may terminate these Terms at any time by ceasing to use our website and Services.

We may suspend or terminate your access to the website or Services at any time, without notice, if we believe you have violated these Terms or engaged in conduct that may harm the brand, the site, or other users.

Any obligations or liabilities incurred prior to termination shall survive termination where applicable.

17. Entire Agreement

These Terms of Service, together with any policies posted on this site, constitute the full agreement between you and SALM HOUSE regarding your use of the website and Services, and supersede any prior agreements, communications, or understandings, whether oral or written.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

18. Governing Law

These Terms of Service and any separate agreements through which we provide Services shall be governed by and interpreted in accordance with the laws of the State of Florida, United States, without regard to conflict-of-law principles.

Any disputes arising from these Terms or your use of the website shall be subject to the jurisdiction of the courts located in Miami-Dade County, Florida, unless otherwise required by applicable law.